Frequently Asked Questions
How does the Cordless Battery Chainsaw work?
The chainsaw is powered by your Makita 18V battery, giving you cordless cutting without the hassle of leads or fuel. Once the battery is connected, the motor drives the chain smoothly around the guide bar, making it easy to handle pruning, trimming, and cutting jobs around the yard. Its compact size and lightweight design help keep it simple to control while you work.
Can I use any battery with the Cordless Battery Chainsaw?
This chainsaw is designed to be compatible with Makita 18V batteries. Simply attach your existing Makita 18V battery and youβre ready to go. Using the correct battery ensures smooth performance and reliable power for your cutting tasks.
How do I clean and maintain my product?
To keep your chainsaw running smoothly, wipe it down after each use and remove any built-up debris around the chain and guide bar. Regularly check that the chain is properly tensioned and lightly lubricated for optimal performance. Always disconnect the battery before cleaning or maintenance, and store the unit in a dry place when not in use.
Where are you located?
Our head office is located in Gold Coast, Queensland.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β